Senior IT Support Specialist

Your key responsibilities as Senior IT Support Specialist will be:

• Responsible for coordinating helpdesk staff activities related to larger projects as required by IT management
• Act as primary point of contact to end user and Technology team for all technical issues, identify problems and take responsibility for successful resolution of issues
• Respond to IT ticket requests, prioritize incoming tickets while staying informed of Team assignments, requirements, and deadlines.
• Responsible for maitaining a detailed inventory of organization’s IT software and hardware assets
• Managing Active Directory users, groups, & polices (Create User accounts using active directory services etc)
• Performing analysis, diagnosis and resolution of desktop hardware and software problems
• Provide basic and routine technical assistance and advice to staff
• Respond to system and application failures to bring system back to normal operation
• Assists IT management in identifying and developing solutions to emerging issues faced by users

As a new team member you should have:

• 2+ years of related experience
• Strong computer skills: MS Windows OS, MS Office, MS Active Directory
• Experience utilizing a IT ticketing system
• Customer service focus and good communication skills
• Ability to quickly diagnose and fix problems
• Ability to operate in a dynamic, fast-paced environment
• Ability to work in a team-oriented, collaborative environment
• English language – B2

What we can offer you:

• experience in international environment,
• professional qualifications,
• 2 extra days off + 2 days for CSR activities,
• opportunity to be part of CSR projects (Cyber4Kids, Green Initiative, Volunteering),
• Wellbeing Program,
• MultiSport card,
• corporate events – parties, team building, sports and cultural events,
• notebook a mobile phone with data also for private purposes,
• financial reward for recommending a new colleague.

More details:

• Place of work: Dvořákovo nábrežie 10, 85101 Bratislava
• Type of employment: permanent employment
• Type of contractual relationship: employment contract
• Length of employment: definite period
• Salary: 1800 euros gross
• Start date: to be agreed

Are you interested in working with us?

Send your CV to hr@kpmg.sk

O spoločnosti

Spoločnosť KPMG pôsobí na slovenskom trhu už od roku 1991. Za ten čas sme si vybudovali rozsiahlu sieť klientov, medzi ktorých patria malé a stredne veľké slovenské spoločnosti, korporácie, organizácie štátnej a verejnej správy a súkromní investori zo všetkých hlavných priemyselných odvetví. Dnes máme na Slovensku viac ako 300 zamestnancov, ktorí poskytujú široký rozsah profesionálnych služieb v oblasti auditu, daní, právnych služieb a poradenstva. Spoločne vytvárame hodnoty, ktorým veríme, napredujeme, napĺňame výzvy, ktoré sme si stanovili, pracujeme s nadšením a s cieľom budovať dôveru našich ľudí, partnerov a klientov. Značka KPMG je výnimočná, spája v sebe silu odborných znalostí, inovatívneho myslenia a prosperity. Vytvárame motivujúce pracovné prostredie, spolupracujeme s komunitami a podporujeme spoločenskú zodpovednosť.